Shipping Policy

Last Updated: October 15, 2023

Processing Time
All custom orders require 4-8 weeks production time. Once completed, orders ship within 1-3 business days.

Shipping Options & Costs

• Standard Shipping: FREE, 7-14 business days

• Express Shipping: $49.99, 3-7 business days

• Priority Shipping: $99.99, 1-3 business days (select regions only)

International Shipping
We ship worldwide via DHL and FedEx. International shipments may be subject to import duties and taxes, which are the responsibility of the recipient.

Shipping Confirmation
You will receive email confirmation with tracking information once your order ships.

Shipping Issues
If you experience any issues with your shipment, please contact support@chaobag.com within 14 days of receiving shipping notification.