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Contact Us

For any questions regarding policies, orders, or products, please contact us:

Customer Service Email: support@chaobag.com

Customization Inquiries: bespoke@chaobag.com

WhatsApp Customer Service: +1 (307) 301-7057

Mailing Address:
CHAOBAG Customer Service
38 Crafters Alley
Guangzhou, China 510000

Business Hours:
Monday-Friday: 9:00-18:00 (China Standard Time)
Saturday: 10:00-16:00 (China Standard Time)
Sunday: Closed

We strive to respond to all inquiries within 24-48 hours. Customization inquiries may require additional time as we may need to consult with our workshop artisans.